Registration and identity data
When you create an okmanila account, we collect your name, date of birth, contact details, and other information required to confirm eligibility, verify identity, and manage the account.
How we handle your information
okmanila Privacy Policy for Philippine Players Online
This Privacy Policy explains what personal information okmanila collects, why we collect it, how we use it, who may see it, how we keep it secure, and what rights you hold as a registered member based in the Philippines.
Reading this policy before registering or using okmanila helps you make an informed decision. If any part is unclear, review the relevant section again or contact us through the registered account process before proceeding.
Effective date: 22 February 2026
Your information matters at okmanila
We collect only what we need and handle it with care.
COLLECTOnly Necessary Data
SECUREProtected Storage
CONTROLYour Privacy Rights
18+Adults Only Service
Note: This policy describes how okmanila approaches personal information as part of providing its online entertainment services to eligible Filipino adults. It should be read alongside the Terms and Conditions and any specific rules displayed during registration, verification, payments, or promotional claims.
Payment and transaction records
Deposits, withdrawals, and related payment details help okmanila process transactions, review activity, and comply with applicable requirements connected with financial operations.
Platform activity and usage
Bets placed, games played, promotions claimed, pages visited, and session patterns help okmanila understand how the service is being used and where improvements are needed.
Security and verification checks
Device identifiers, login records, access times, and identity documents support okmanila account security, fraud prevention, age verification, and duplicate account detection.
Service communications
Messages sent to okmanila through account processes, along with support records, contain information we may use to resolve issues and improve how we handle similar situations.
Responsible gaming data
Deposit, activity, and limit data helps okmanila support responsible participation by eligible adults and allows members to use available control features effectively.
Scope and application
This Privacy Policy applies to personal information collected by okmanila through its website, account registration, transaction processes, games, sports betting features, promotions, VIP programmes, and any service-related communications.
It covers information collected when you browse okmanila, create or manage an account, make a deposit, place a wager, play a game, claim a reward, use a responsible gaming control, or contact support. Your use of the okmanila service after this policy takes effect means you have read and understood how we handle your information.
We do not knowingly collect personal information from persons under the age of 18. Any usage by a minor is a breach of the okmanila Terms and Conditions, and we will take steps to identify and remove any data connected with underage access.
Information we collect
okmanila collects information in different ways depending on how you interact with the platform. The categories below describe the main types we may hold.
| Category | Examples | How collected |
|---|---|---|
| Identity | Legal name, date of birth, government ID | Registration and verification forms |
| Contact | Email address, phone number, address | Account registration and updates |
| Financial | Payment method type, PHP transaction amounts | Deposit and withdrawal processes |
| Account activity | Bets, games, sessions, promotions used | Platform records during normal use |
| Device and technical | IP address, browser type, device identifier | Automatic collection during access |
| Communications | Support messages, account requests | Messages sent through account processes |
| Verification documents | ID scans, address evidence, selfie images | Submitted during account checks |
okmanila collects only information that is relevant to the purpose being carried out. Where a form or process requests certain details, those fields are explained in context. You are not required to submit information beyond what a specific purpose requires, although incomplete information may affect which account features remain available.
Why we collect and use your information
okmanila uses personal information for defined purposes connected with the operation of the platform and the service it provides to eligible Filipino adult members. The main purposes are described below.
- Account creation and management: To register, verify eligibility, maintain account records, confirm identity, and support access to okmanila services.
- Transaction processing: To receive deposits, complete withdrawals, manage balances in PHP, and communicate with payment providers in connection with your okmanila activity.
- Service delivery: To make sports markets, casino games, roulette, JILI titles, promotions, VIP benefits, and account features available to eligible members.
- Account security and fraud prevention: To detect, review, and act on suspicious activity, unauthorised access, duplicate registrations, or misuse of okmanila resources.
- Responsible gaming: To record activity patterns, apply deposit and betting controls, send relevant notices, and support members who have requested restrictions or exclusions.
- Compliance with applicable requirements: To retain records, verify age and identity, cooperate with applicable processes, and meet platform obligations where required.
- Service improvements: To understand how members use okmanila, identify technical issues, test updates, and review the platform experience.
- Communications: To respond to account queries, send transactional notifications, and, where permitted, share promotional or service updates.
okmanila does not sell your personal information to unrelated third parties for marketing purposes. We also do not use your information to make decisions about you that rely solely on automated processing and that produce significant effects, unless permitted by applicable requirements or disclosed in context.
Cookies and device-level data
When you visit or use okmanila on a browser or mobile device, technical data may be collected automatically. This can include your IP address, device type, operating system, browser version, referring URL, session duration, and page interactions.
Cookies or similar technologies may be placed to support session management, remember preferences, maintain account login state, analyse traffic patterns, and assist with security checks. Some okmanila functions may not work as intended if all cookies are blocked at the device or browser level.
okmanila may use session cookies, which end when you close the browser, and persistent cookies, which remain until they expire or you remove them. Third-party services supporting the okmanila platform may also set their own cookies subject to their own policies. You can adjust your browser settings to review or limit cookie use, though this may affect your experience.
Device identifiers, access timestamps, and connection data may be retained and used in conjunction with account records to support security, investigation, and technical reviews connected with okmanila activity.
Sharing your information
okmanila may share your personal information with parties that support the operation of the service. We share only what each recipient needs for the specific function they perform.
- Payment providers: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank networks, BDO, BPI, UnionBank online banking, Visa, and Mastercard card processors may receive relevant payment details to process your PHP transactions.
- Identity verification services: Providers used to check identity documents, confirm age, and detect inconsistencies in account registration information.
- Game and sports platform providers: Suppliers whose products are made available through okmanila may receive session, result, and technical data for game delivery and settlement purposes.
- Technical and hosting providers: Services that host, deliver, maintain, and secure the okmanila platform infrastructure.
- Security and anti-fraud services: Providers that support the detection of suspicious access, duplicate accounts, and potential misuse of okmanila.
- Applicable authorities: Where okmanila is required to share information with a competent authority, it will do so in accordance with applicable requirements.
Any provider that handles personal information on behalf of okmanila is expected to process that information consistently with its designated function and the standards described in this policy. okmanila does not share your information with advertising networks for behavioural profiling purposes unrelated to the platform.
International data transfers
Providers that support okmanila operations may be located in jurisdictions other than the Philippines. Where personal information is transferred outside the Philippines, okmanila takes steps to ensure that appropriate measures apply to protect it during and after transfer, consistent with applicable requirements.
If you use okmanila from within the Philippines, your registration and account information is handled primarily in connection with the Philippines-focused service. Transfers to external providers occur where those providers have a specific operational role in delivering the okmanila experience.
You are entitled to ask for more information about the measures applied to cross-border transfers by contacting okmanila through your registered account.
How long we keep your information
okmanila retains personal information for as long as it is needed for the purpose for which it was collected, including any subsequent review, dispute resolution, compliance obligation, or security requirement connected with that purpose.
Account records, transaction histories, verification documents, and activity logs may be kept for a period after an account is closed, in line with applicable requirements and legitimate platform interests such as security, dispute resolution, and record accuracy.
Where information is no longer needed for any current purpose, okmanila will delete or de-identify it in a reasonably secure manner. Retention periods may vary by information type, account status, and applicable requirement.
okmanila processes personal information to keep accounts secure, transactions accurate, and the platform operating properly for eligible Filipino players.
How we protect your information
okmanila uses technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include access controls, secure transmission methods, and processes that limit who within our operation can view specific categories of information.
No online service can guarantee complete security. You also play an important part by protecting your okmanila login credentials, using a strong private password, keeping your registered device secure, logging out on shared or public equipment, and not sharing one-time codes or complete payment details with anyone.
If you suspect that your okmanila account has been accessed without your authority, secure your device and any payment accounts connected with your okmanila activity promptly. Use the registered account process to report the concern and avoid confirming transactions until the matter has been reviewed.
Your privacy rights as a Filipino player
Eligible members may have certain rights in relation to their personal information held by okmanila. These may include the right to access a copy of information held, correct inaccurate information, request deletion where applicable, restrict or object to certain processing, and receive a portable copy of information you provided.
To make a privacy request, submit it through the registered okmanila account process. We may ask you to confirm your identity before processing the request. The response time and outcome will depend on the nature of the request and any applicable legal basis for retaining the information. Not every request will result in full removal of data, particularly where retention is required by applicable obligations or a legitimate platform interest.
Rights cannot be exercised to remove information needed to satisfy an outstanding compliance obligation, resolve an active dispute, complete a pending transaction, or support an ongoing investigation connected with okmanila activity.
Children and underage access
okmanila is strictly for eligible adults aged 18 or above. We do not knowingly collect personal information from children. If we discover that an account was created by or for a person under 18, we will take reasonable steps to close the account and remove associated information, subject to applicable record-keeping obligations.
Account holders who become aware that a minor has accessed an okmanila account or device should contact us through the registered account process. Parents and guardians are responsible for supervising online activity and ensuring that children cannot access accounts or devices linked to the okmanila service.
Promotional messages and marketing communications
Where you have provided consent or where it is otherwise permitted, okmanila may send you information about promotions, new games, sports features, VIP rewards, seasonal campaigns, or other updates relevant to your okmanila membership.
You may withdraw consent to receive promotional messages at any time by using the unsubscribe or opt-out option in the relevant communication or by adjusting the notification settings in your okmanila account. Withdrawing marketing consent does not affect receipt of essential transactional or account messages necessary for the operation of your account.
okmanila does not sell contact details for use by unrelated marketing services. Any promotion-related communication will relate to the okmanila platform and its products.
Updates to this Privacy Policy
okmanila may update this Privacy Policy from time to time. Changes may reflect updates to the service, new features, provider arrangements, applicable requirements, or improvements to how we describe our practices.
Where an update is material, we will provide notice through an appropriate channel before the change takes effect. The current effective date appears at the top of the document. Continuing to use okmanila after a published update takes effect indicates that you have read the revised policy.
You should review this policy periodically, particularly before using a new feature or submitting additional personal information. If you have concerns about a proposed change, raise them through the registered account process before the revision takes effect.
Contact and privacy requests
If you have a question about this Privacy Policy or wish to make a privacy request, please contact okmanila through the registered account process using the email address associated with your membership. We aim to acknowledge requests promptly and provide a substantive response within a reasonable timeframe.
When raising a privacy concern, describe the issue clearly, including the relevant account detail, type of information involved, and the outcome you are seeking. This helps okmanila direct the request to the appropriate process without unnecessary delay.
Please do not include passwords, one-time codes, full financial account details, or complete government ID numbers in unencrypted messages. Reference such details by type or last few digits only. okmanila support staff will not ask for complete sensitive credentials through a message channel.
Platform contact: support@okmanila.best
Privacy and responsible use together
Your data helps keep your account safe
The same information used to register your okmanila account is also used to protect it. Accurate details let us verify identity, confirm ownership of payment methods, detect suspicious access, and apply responsible gaming controls properly.
Providing false information at registration does not just risk account closure. It can also create gaps in security that leave your balance, bonuses, and personal details exposed. Using your real name, current contact information, and authorised payment methods gives okmanila the best chance to protect your account effectively.
If you have active responsible gaming limits or self-exclusion in place, your session, activity, and account data supports those restrictions. Trying to bypass controls by opening another okmanila account or using different details is a breach of the Terms and Conditions.
Responsible Gaming Guidance
Plain-language summary: okmanila collects your name, contact details, payment information, and platform activity data to operate the service, keep your account secure, process transactions in PHP, comply with applicable requirements, and support responsible use. We do not sell your data to unrelated third parties. You can ask to access, correct, or delete your data by contacting us through your registered account.
Join okmanila with your privacy protected
Your personal information is handled with care at okmanila. Create an eligible adult account or log in to manage your details, apply privacy preferences, and explore the available features responsibly.